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Communication

 
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social media PLATFORMS

North Pointe’s primary communication resources are electronic. For daily insights, scheduling and event updates, please use one of the social media platforms listed below. Although letters, flyers and notices may be sent home from time to time highlighting information about an event, parents should not rely solely on these forms of communication. Instead, the school’s electronic resources should be consulted daily.

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Emergency Communication

North Pointe utilizes four Emergency Responses: Fire, Evacuation, Lockdown, and Active Shooter. Although responders (Fire, Police, etc.) may independently engage and communicate with the Media following an Emergency Situation, North Pointe's Safety Team's communication will be limited to students and parents/guardians. 

FIRE

Parents will not be notified prior to or after fire training, drill or false alarm.
In the event of an fire on campus, parents will be notified through the school's Text Messaging Service.

EVACUATION

Parents will not be notified prior to or after evacuation training. Parents will be notified prior to an evacuation drill through the school's Text Messaging Service. In the event of a campus evacuation, parents will be notified through the school's Text Messaging Service.

LOCKDOWN

Parents will not be notified prior to or after lockdown training or drill.
In the event of a lockdown, parents will be notified through the school's Text Messaging Service.

ACTIVE SHOOTER

Parents will not be notified prior to or after active shooter training. Parents will be notified prior to an active shooter drill through the school's Text Messaging Service. In the event of an active shooter on campus, parents will be notified through the school's Text Messaging Service.


Student Concerns during school Hours

Students with concerns during school hours, while on campus, should take one of the following steps:

1.  Visit the 4A Center before school, during breaks and lunch, or after school and ask to speak to an administrator.
2.  Complete and submit a Student Concern Report to the 4A Center.
3.  Go immediately to the 4A Center and ask to speak to an administrator.

Student Concerns during Extracurricular activities

Students with concerns during extracurricular activities should immediately contact the faculty member/staff person/coach/group leader in charge of the activity. While on trips, when the emergency trip contact number has been activated, students should text the concern immediately.


Conflict Resolution

North Pointe believes concerns should be communicated directly with the administrator, faculty member, staff, or extracurricular coach/group leader involved in the situation. If the faculty member, staff, or extracurricular coach/group leader is unable to resolve a concern, the parent/guardian may request the assistance of a school administrator. If the administrator is unable to resolve the situation to the parent/guardian's satisfaction, the Principal's decision is final.